FREQUENTLY ASKED QUESTIONS
FAQs
1. Where are you located?
We are located in Trinidad. All products are delivered via courier services.
2. How can I become a wholesaler/retailer?
To become a wholesaler/retailer, select wholesale from the shop or the Community section at the footer of our webpage and fill out the application form. We will contact you within 24 hours.
3. What is the minimum order quantity for wholesale customers?
The minimum order quantity is ten (10) for wholesale customers.
4. Detoxing usually leaves my hair dry. Will my hair be dry after using your professional detox products?
Unlike basic detox ingredients, our detox products will not leave your hair dry. After detoxing, you can expect your hair to be softer, fresher, lighter and fragrant.
5. Do your products contain sulfates, parabens, or other harmful chemicals?
No, our products do not contain sulfates, parabens or harmful chemicals. All our products contain natural and organic ingredients.
6. Can I use your products if I am pregnant or breastfeeding?
We recommend that you consult with a qualified healthcare practitioner before using herbal products, particularly if you are pregnant or nursing.
7. How often should I detox my locs?
Our detox products can be used to detox your locs every 3-6 months.
8. I’m not sure if I should purchase the regular or large detox kit. How do I choose?
Regular – for locs with light build-up and/or up to bra strap length.
Large – for locs with heavy build-up and/or waist length or longer.
If you are still unsure, please reach out to us for assistance.
9. I have starter locs, can I do a detox?
No, a detox is not recommended this early in the locking process. We suggest that you use a clarifying shampoo until your locs are mature.
10. How long does it take for my order to ship after purchase?
Orders are typically shipped within 1-2 business days. Generally, orders within Trinidad and Tobago are delivered within 3-5 business days after processing. Please note that professional loc detox packages have a longer processing time and will be shipped within 3-5 days.
11. How can I provide your company with feedback?
We value your input and are always on a mission to improve our products and services. You may provide us with feedback by using the Contact Us Form on our website.
12. How can I partner with Mane Of The Lion?
Mane Of The Lion is always looking for awesome influencers, content creators, affiliate partners, locticians and wholesalers/retailers. Visit our website for options to partner with us under the Community section at the footer of our webpage.